Spare Parts Purchasing Specialist F/M

The company

Alstef Group designs, integrates, and supports automated turnkey solutions for the airport, intralogistics and parcel handling markets. Its mission is to create intelligent solutions that not only meet the needs of its customers, but also provide them with the long-term benefits of a tailor-made automated system that is eco-designed, efficient, scalable and innovative.   

Post description

For our Toronto, Ontario, (Canada) branch:

As the Spare Parts Purchasing Specialist, the incumbent is responsible for managing customer requests for spare parts, ensuring prompt responses, efficient procurement, and seamless delivery.  This role includes liaising with suppliers, including our Indian manufacturing partners, to coordinate and maintain quality standards.  Additionally, the Spare Parts Purchasing Specialist oversees inventory, shipping and logistics while contributing to the creation of automated replenishment systems for clients based on minimum and maximum stock levels.

Customer Interaction & Support

• Customer Requests: Serve as the main contact for customer spare parts inquiries, ensuring accurate and timely responses;
• Needs Assessment: Prioritize customer needs to guarantee the availability of critical spare parts;
• Order Management: Coordinate customer orders from initial inquiry to delivery, maintaining clear and proactive communication;
• Relationship Building: Foster strong relationships with customers, ensuring satisfaction and addressing concerns promptly.

Supplier Coordination (Including Indian Manufacturing)

• Supplier Management: Liaise with suppliers, including Indian manufacturers, to place and manage orders, ensuring parts meet quality and delivery requirements;
• Order Follow-Up: Monitor progress on orders, addressing any production or shipment delays;
• Cost Optimization: Negotiate pricing and terms with suppliers to achieve cost efficiency while maintaining quality;
• Compliance: Ensure all products from suppliers meet regulatory and company standards.

Procurement & Inventory Management

• Purchasing: Procure spare parts that align with customer specifications and timelines;
• Inventory Management: Track stock levels to avoid shortages or overstock and ensure availability for customer orders;
• Forecasting: Analyze trends to anticipate customer demand and adjust procurement accordingly;
• Supplier Collaboration: Work closely with suppliers to secure timely deliveries and maintain strong relationships.

Shipping & Logistics

• Delivery Management: Coordinate shipments from domestic and international suppliers to ensure timely and cost-effective delivery;
• Documentation: Prepare and manage necessary documents, including customs forms for international shipments;
• Carrier Coordination: Work with freight carriers to optimize shipping costs, routes, and delivery schedules;
• Issue Resolution: Address and resolve any delivery or shipping issues, ensuring corrective actions are taken swiftly.

Operational Efficiency & Reporting

• Process Improvement: Identify opportunities to enhance procurement, shipping, and inventory workflows;
• Cost Management: Optimize costs through strategic supplier agreements and efficient logistics;
• Performance Metrics: Track and report key metrics such as lead times, order accuracy, and supplier performance.

Implementation of Replenishment Systems

• Collaborate with clients to establish stock levels and thresholds for automated replenishment;
• Implement and oversee systems to maintain critical inventory levels;
• Provide training for client teams on effective system use and inventory monitoring.

Profile required

• A university degree or college diploma in supply chain management, procurement, logistics, engineering or related fields;
• Min. of 5 years of experience in managing spare parts procurement, logistics and inventory management;
• Strong negotiation and communication skills
• Familiarity with shipping regulations, including customs and international trade requirements;
• Proficiency with supply chain management tools;
• Analytical skills to forecast demand and optimize operations;
• Capable of identifying risks and mitigating exposure to risks and losses;
• Emotional intelligence;
• Able to maintain a professional attitude when dealing with difficult situations;
• Proactive problem-solving mindset and a customer-oriented approach;
• Excellent attention to details;
• Very good priorities management ;
• Team player;
• Can work overtime from time to time;
• Rigorous and methodic;
• Must have access to a car;
• Valid driving license;
• Valid passport;
• Capacity to travel out of the country;
• Computer literate and MS-Office knowledge.

Required languages

• English - Level advanced

Réf: dce78ca8-d5d7-40b9-bff2-8b7f8d12811a